Router hasnt been ordered yet
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Router hasnt been ordered yet
Router hasnt been ordered yet
‎10-07-2018 10:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Router hasnt been ordered yet
‎10-07-2018 11:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Check with Plusnet. It's not unknown for activation dates to be put back and the customer not being advised. As I understand it Plusnet have an automatic system to delay shipping routers if Openreach aren't available on the agreed date but advising the customer is a manual operation.
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: Router hasnt been ordered yet
‎10-07-2018 11:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Router hasnt been ordered yet
‎11-07-2018 10:10 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Router hasnt been ordered yet
‎11-07-2018 10:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Router hasnt been ordered yet
‎12-07-2018 9:44 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for your reply @kaymattha13, I can see the router is showing as dispatched so it should be with you shortly. Please do let us know when you receive it.
Apologies for the inconvenience this has caused.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Router hasnt been ordered yet