Router has changed its username itself for the 2nd time! any ideas?
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Router has changed its username itself for the 2nd time! any ideas?
04-06-2015 5:35 PM
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My speed dropped off weeks ago to a very thready 5megs. So I phoned plus and was told that my system was connecting as someone else.
I then checked my router and saw that the user name had changed itself to username@plusdsl.net
I was told this was impossible so I changed it back to my account name.
Just noticed that its just done the same thing again. Back again to username. I'm typing this as someone else 🙂
Any ideas as to why and is the router faulty?
Is this a new one?
dick:blue Username removed from a public forum.
Re: Router has changed its username itself for the 2nd time! any ideas?
04-06-2015 5:44 PM
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Maurice
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Router has changed its username itself for the 2nd time! any ideas?
04-06-2015 6:28 PM
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Re: Router has changed its username itself for the 2nd time! any ideas?
04-06-2015 7:17 PM
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We should have noticed this for you when you first mentioned it and sorted it. We should also see two RADIUS logs with different BBEU's (BT reference numbers) which would have identified the fault.
Re: Router has changed its username itself for the 2nd time! any ideas?
19-06-2015 5:03 PM
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connected as some other user name in the router.
No wonder its so slow if im using some other guys plusnet log in. why does this keep on happening despite me being assured its fixed?
Re: Router has changed its username itself for the 2nd time! any ideas?
19-06-2015 5:27 PM
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Done some looking into this and might have worked out the issue with the TR069 login.
If you you find you loose the connection and login as someone else again let us know.
Re: Router has changed its username itself for the 2nd time! any ideas?
19-06-2015 6:18 PM
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hopefully thatll solve it.
thanks for the help.
Re: Router has changed its username itself for the 2nd time! any ideas?
21-06-2015 6:11 PM
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