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Router cycling

Wstewart1986
Hooked
Posts: 7
Registered: 17-09-2014

Router cycling

Hi

I have had no internet this morning. The router keeps cycling through colours. One minute its blue then orange then orange and flashing then back around. Sometimes the B light is on.

I've tried live chat, messenger and phoning but can't get through.

I have reset the router multiple times and logged in to change my account name from setup to [Removed] but it does nothing.

Any admins online would can help?

Many thanks

Moderator's note by Mike (Mav): Personal information removed from a public forum to an area that staff can see.

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 12,982
Thanks: 141
Fixes: 46
Registered: 27-04-2007

Re: Router cycling

Hi there, 

 

I can see straight away that the connection was dropping in and out really frequently but on the upside it has been stable for over 30 hours now so it looks like the issue has resolved itself. 

 

Do give us a shout though it you're still seeing problems on your side. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team