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Router Questions

Tomble2000
Hooked
Posts: 6
Registered: 29-06-2016

Router Questions

I had been using my old HH3 as my router when I first switched to Plusnet, however the wireless died. 

 

I have replaced it with the one I was sent, which is easy to use, but even for a free router there are features I could do in the HH3 that appear to be lacking. 

 

I can't rename the admin password!!

 

I can't rename devices on the home network. so they are just listed as "unknown".  This bugs the heck out of me!

 

I can't fix IP's to devices, 

Is there any way to unlock these features? Or force a device to have a name. 

(One of my devices did pick up it's name first time, now it is listed as unknown, and have no idea why.)

5 REPLIES
St3
Aspiring Champion
Posts: 2,608
Thanks: 496
Fixes: 5
Registered: 13-07-2012

Re: Router Questions

is there no tiny reset button ?

Tomble2000
Hooked
Posts: 6
Registered: 29-06-2016

Re: Router Questions

Why would the tiny reset but fix any of those problems?

SpendLessTime
Aspiring Hero
Posts: 2,518
Thanks: 667
Fixes: 60
Registered: 21-09-2009

Re: Router Questions

@Tomble2000

Hi and welcome to the forums.

 

To be honest, the best way to find out how the Plusnet Hub One works is to go to Google and type

BT HOMEHUB 5

And add on to that what feature you are interested in.

As the Hub One is a recased BT Home Hub 5 Type A (minus FON) and the knowledge base for this is really with the BT community who have had this device for several years now. Plusnet only started with it last December.

 

 

Tomble2000
Hooked
Posts: 6
Registered: 29-06-2016

Re: Router Questions

That's not the router I have. I think it's the one before that!

SpendLessTime
Aspiring Hero
Posts: 2,518
Thanks: 667
Fixes: 60
Registered: 21-09-2009

Re: Router Questions

The user guides page shows pictures of the 3 recently supplied routers at http://www.plus.net/help/broadband/router-user-guides/ so is yours the 2704n ?

 

Probably best to search the site using the router model number to see the threads about issues and if solutions have been found.