Router Keeps Cutting Out
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Router Keeps Cutting Out
08-11-2017 5:08 PM - edited 08-11-2017 5:11 PM
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Thanks in advance.
Re: Router Keeps Cutting Out
08-11-2017 5:35 PM - edited 08-11-2017 7:51 PM
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Got the same problem. Before I didnt have any proplems, but last few days Internet drops 3-4 times a day.
I tested something. When me connection droped I login to "Plusnet Hub Menager" to see whats going on. I was disconnected. I click Connect and boom i got internet.
So now can anyone tell me why router disconnecting me all the time ?
Re: Router Keeps Cutting Out
09-11-2017 1:33 PM
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Hi both,
am1990, thanks for reporting a fault with us, we've raised it with our suppliers and we're awaiting their initial response now so we should be able to update you over the next few days.
Boold88, I've been running diagnostics on your line. They do indicate a fault but don't show any obvious causes. Can you try following the troubleshooting steps here next please? https://goo.gl/tu2WWu unless they resolve it in someway the best thing to do next would be to report a fault over at http://faults.plus.net
Keep us posted so we can follow things up with you.
Re: Router Keeps Cutting Out
11-11-2017 9:19 AM
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Oh boy same old story this is appalling Plusnet sorry for gate crashing your thead
Part of life living
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