Router Disconnecting Daily
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Router Disconnecting Daily
20-02-2018 7:17 PM
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Hi
My router keeps disconnecting daily at 5:45am and occasionally later in the day. Each time I have to log in to the router and enter my password to reconnect. Does anyone know why this would keep happening.
Thanks in advance
Re: Router Disconnecting Daily
21-02-2018 9:35 AM
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Hi there,
I've just been looking into this and can see the line is dropping quite frequently.
Diagnostics don't show any obvious problems so I'd try following the checks here next:
Re: Router Disconnecting Daily
21-02-2018 2:13 PM
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Thanks for your response.
We’ve already had an engineer out who has fitted a new master socket and checked the wiring, which has improved the speed issue we were having when we first got fibre.
The router is plugged into this new master socket however we are still getting the disconnections.
Thanks
Re: Router Disconnecting Daily
21-02-2018 3:16 PM
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It would be a good idea to report a fault as the next step in that case: http://faults.plus.net
Let me know when you have.
Re: Router Disconnecting Daily
21-02-2018 5:17 PM
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I’ve now raised a fault.
Re: Router Disconnecting Daily
23-02-2018 12:07 PM
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I've just picked that up and have dropped you a reply: https://www.plus.net/wizard/?p=view_question&id=168917879
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