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Router Delivery

Bd2407
Just browsing
Posts: 1
Registered: ‎10-05-2019

Router Delivery

Hello,
My broadband is due to go live on 14th May and it says my router order hasn't yet been placed. Will this arrive before Tuesday?
Thanks
1 REPLY 1
Jubby
All Star
Posts: 626
Thanks: 110
Fixes: 31
Registered: ‎06-08-2018

Re: Router Delivery

Hello @Bd2407 and welcome to the forums!

After checking your account, I can confirm that the router is yet to be dispatch but is usually sent in line with the activation of your service. To ensure it is received by the activation date, I have manually dispatched the router which can take 3 - 5 working days to be delivered. However, it is usually received sooner.

Thank you.

If this post resolved your issue please click the 'This fixed my problem' button
 Lewis G
 Infrastructure Operations Professional