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Router Delivery No Internet Now

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Newbie
Posts: 1
Registered: ‎03-07-2020

Router Delivery No Internet Now

Hi,


My fibre is activated today, but my router has still not been delivered. Where is it?
Thanks

1 REPLY 1
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Plusnet Help Team
Plusnet Help Team
Posts: 15,100
Thanks: 431
Fixes: 123
Registered: ‎27-04-2007

Re: Router Delivery No Internet Now

Hi there, I'm really sorry to see that the router hasn't reached you. I've checked your account and can see that you spoke with us later on Friday morning. Please feel free to let us know here when it arrives and I'll make sure we refund you for the down time. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team