Returned to plusnet but a question about my fibre service
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Returned to plusnet but a question about my fibre service
28-02-2017 8:58 PM
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Hello i signed up for the fibre package but i see my upload is only 2Mbps
is the only way to get a higher speed by upgrading to the 76Mbps package?
i actually thought i was going to get a 38/10 service is that still available or its not possible anymore?
Re: Returned to plusnet but a question about my fibre service
28-02-2017 9:08 PM
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I'm afraid the current fibre products we offer are either 40/2 or 80/20.
Apologies for any disappointment caused.
If this post resolved your issue, please click the 'This fixed my problem' button
Re: Returned to plusnet but a question about my fibre service
28-02-2017 10:04 PM
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And the shameful thing is how often this happens. PlusNet make no effort to tell people in an open and honest fashion that they will be getting fibre but with adsl upload speeds.
Re: Returned to plusnet but a question about my fibre service
07-03-2017 8:00 PM
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Ok well i've changed my product to the 76Mbps package how long does it usually take to change?
Thanks
Re: Returned to plusnet but a question about my fibre service
07-03-2017 8:25 PM
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If this post resolved your issue, please click the 'This fixed my problem' button
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