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Return Router Winning Address

SoulD
Newbie
Posts: 3
Registered: ‎22-02-2019

Return Router Winning Address

I have two routers which I would like to return and recycle. I was told that there would be a returns bag inside but it seems to be missing. Can you please give me the address to return the router to?

 

Also, I read there is a prize draw for returning and recycling hub routers. Will I qualify and can I enter twice as I have 2 routers? I would really like to win... Fingers crossed.

Wink

6 REPLIES 6
Plusnet Help Team
Plusnet Help Team
Posts: 14,160
Thanks: 311
Fixes: 89
Registered: ‎27-04-2007

Re: Return Router Winning Address

Hi there, I have a bit of chasing up to do to find out the right details for you for that. Bear with me and I'll get back to you as soon as I have an answer. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Plusnet Help Team
Plusnet Help Team
Posts: 14,160
Thanks: 311
Fixes: 89
Registered: ‎27-04-2007

Re: Return Router Winning Address

Cheers for your patience! The right address to use is confirmed as ​​​​​​​Plusnet Returns Darlington Rd, Northallerton DL6 2PJ

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
SoulD
Newbie
Posts: 3
Registered: ‎22-02-2019

Re: Return Router Winning Address

Wonderful... and when/how will I receive the prepaid envelopes?

Or do I just write on the box and it's free postage?

Plusnet Help Team
Plusnet Help Team
Posts: 634
Thanks: 84
Fixes: 29
Registered: ‎26-03-2018

Re: Return Router Winning Address

Hi @SoulD,

A returns bag for the router will have been ordered alongside the email that was sent regarding this offer. You should receive this within 3-5 working days but if you don't then please let us know and we'll be happy to take a look into it.

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team
SoulD
Newbie
Posts: 3
Registered: ‎22-02-2019

Re: Return Router Winning Address

Wonderful... and will I be able to put both routers in the one bag?

Community Gaffer
Community Gaffer
Posts: 13,894
Thanks: 1,409
Fixes: 118
Registered: ‎04-04-2007

Re: Return Router Winning Address

Should be possible.

Bob Pullen
Plusnet Product Team
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