cancel
Showing results for 
Search instead for 
Did you mean: 

Restricted Line - Can't make my payment on the website

Newbie
Posts: 1
Registered: ‎14-11-2019

Restricted Line - Can't make my payment on the website

 

Hi,

 

My circumstances have changed and I fell into the restricted line category this month. I need to get on to the plus.net site to make payment and change my billing date. However, plus.net site refuses to connect (ain't this counter-productive?) so can't make the needed payment. I can't use the phone due to mental health, so I'm stuck for a solution to the issue.

1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 1,212
Thanks: 235
Fixes: 52
Registered: ‎22-01-2018

Re: Restricted Line - Can't make my payment on the website

Hello @MrBelding,

 

 

We are sorry to hear this and I have changed some settings on your account which should now let you access our site.

 

Please let us know how it goes.

 

If this post resolved your issue please click the 'This fixed my problem' button
 SammyM
 Plusnet Help Team