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Request GEA

goldenfibre
Pro
Posts: 2,903
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Registered: ‎01-06-2010

Request GEA

Hi PN

 

Could I have GEA Test result please

 

Thanks

14 REPLIES
Plusnet Help Team
Plusnet Help Team
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Re: Request GEA

** INTERNAL **
KBDGEA Test Detail
Circuit IDNAService IDremoved
Test OutcomePass
Test Outcome CodeGTC_FTTC_SERVICE_0000
DescriptionGEA service test completed and no fault found .
Main Fault LocationOK
Sync StatusIn Sync
Downstream Speed79.9 Mbps
Upstream Speed20.0 Mbps
Appointment RequiredN
Fault Report AdvisedN
NTE Power StatusPowerOn
Voice Line Test ResultPass
Bridge TapNot Detected
Repetitive Electrical Impulse NoiseNot Detected
Estimated Line Length In Metres257.9
Upstream Rate AssessmentVery Good
Downstream Rate AssessmentVery Good
Interference PatternRegular Interference Observed on Week Days
Service ImpactNo Impact Observed
Interference Duration Longest OccurrenceFrom 10:45 to 12:30
Interference LocationCustomer Premise
Interference Observed In Days2
Home Wiring ProblemNot Detected
Downstream Policing Discard Rate0.0
Customer Traffic LevelUpstream and Downstream Traffic Detected
TechnologyVDSL
Profile Name0.128M-80M Downstream, Retransmission Low - 0.128M-20M Upstream, Error Protection Off
Time Stamp2019-01-16T15:45:00
ParametersMINMAXAVG
Down Stream Line Rate80.0 Mbps80.0 Mbps80.0 Mbps
Up Stream Line Rate19.9 Mbps19.9 Mbps19.9 Mbps
Up Time899.0 Sec900.0 Sec899.9 Sec
Retrains0.00.00.0
Current and Last 15 Minute Bin Performance
ParametersLast Traffic Count(Upto 15 mins)Current Traffic Count(Upto 15 mins)
Start Time Stamp2019-01-29T15:23:39Z2019-01-29T15:38:39Z
Ingress Code Violation10
Egress Code Violation182
Errored Seconds62
Severely Errored Seconds00
Unavailable Seconds00
If this post resolved your issue please click the 'This fixed my problem' button
 Dave G
 Plusnet Help Team
goldenfibre
Pro
Posts: 2,903
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Registered: ‎01-06-2010

Re: Request GEA

Thanks. I have to kept an eyes on my line because since this morning something is so strange getting more errored seconds on downstream rather than upstream. Nothing has changed for modem, line etc. The downstream SNR has playing up since this morning was all over the place varies from 4.6dB to 6.2dB

Max:    Upstream rate = 24585 Kbps, Downstream rate = 77305 Kbps
Bearer: 0, Upstream rate = 19999 Kbps, Downstream rate = 80000 Kbps

 

Since Link time = 8 hours 2 min 53 sec
FEC:            41898125                59050
CRC:            768             18
ES:             96              6
SES:            13              0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0

SNR.jpgSNRES-2019-01-29-16.10.39.pngErrored SecondsSNRMargin-2019-01-29-16.26.40.pngSNR

Plusnet Help Team
Plusnet Help Team
Posts: 390
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Registered: ‎06-08-2018

Re: Request GEA

Hi @goldenfibre,

Checking the SNR margin for your downstream, I can see that it has decreased over the last 24 hours and this is likely the reason you have seen an increase in errors. As the connection has been stable for 25 days, DLM may have started to reduce the SNR in an effort to increase performance but this would be unusual with the sync rate being 79.9Mbps.

Let us know if the circuit starts to perform poorly or drops out intermittently.

Thank you.

If this post resolved your issue please click the 'This fixed my problem' button
 Lewis G
 Plusnet Help Team
goldenfibre
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Registered: ‎01-06-2010

Re: Request GEA

Hi PN

24 hours are 324 errored seconds and 39 serverly errored seconds on downstream. So far no DLM act. But, I do think my FTTC cabinet are now target SNR 3dB in place? I am not sure.

Stats recorded 30 Jan 2019 08:37:52

DSLAM type / SW version:	BDCM:0xa48c (164.140) / v0xa48c
Modem/router firmware:  	AnnexA version - A2pv6F039g1.d24m
DSL mode:               	VDSL2 Profile 17a
Status:                 	Showtime
Uptime:                 	25 day 14 hour 34 min 42 sec
Resyncs:                	0 (since 29 Jan 2019 08:00:29)
			
				Downstream	Upstream
Line attenuation (dB):  	11.6		0.0
Signal attenuation (dB):	Not available on VDSL2
Max speed (kbps):               77278           23026
Connection speed (kbps):	80000		19999
SNR margin (dB):        	4.9		11.8
Power (dBm):            	12.5		0.1
Interleave depth:       	8		1
INP:                    	49.00		0
G.INP:                  	Enabled		Not enabled
Vectoring status:       	5 (VECT_UNCONFIGURED)	

ES-2019-01-30-08.15.19.png24 hours ES and SESSNR.jpg24 hours SNR

Plusnet Help Team
Plusnet Help Team
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Re: Request GEA

Hi there, I've just checked and the profile is set correctly and hasn't been set on 3db. 

 

 

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 Adam Walker
 Plusnet Help Team
goldenfibre
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Re: Request GEA

@adamwalker I was told No need to worry about DLM intervention with those error rates - you'd need to be up at 60-120 ES/hour (depending on your ISP) to be in the red. Is that correct?

 

Plusnet Help Team
Plusnet Help Team
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Registered: ‎11-01-2018

Re: Request GEA

 

Hi @goldenfibre

 

Honestly, I have no idea. We do not have access to the level of detail in terms of our suppliers DLM software that would be required to prove/disprove that statement.

 

Perhaps other members of the community or your original source might be able to shed some more light on this for you?

 

Best wishes

 

Dave

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 Dave G
 Plusnet Help Team
Community Veteran
Posts: 5,283
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Registered: ‎10-06-2010

Re: Request GEA

Oh dear, it looks like the next time their modem re-syncs, @goldenfibre might end up with less than the full 80Mb. If not having the full 80Mb is intolerable, I'd recommend cancelling the service entirely. Or just live with less than the full 80Mb.

goldenfibre
Pro
Posts: 2,903
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Registered: ‎01-06-2010

Re: Request GEA

Can't do anything about it if it resync at between 70meg to 74meg but I am sure DLM will try target 3dB Snr to get the sync rate higher than this handback speed
goldenfibre
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Registered: ‎01-06-2010

Re: Request GEA

PN

The errored seconds on both downstream and upstream are now ZERO overnight. SNR are now above 5dB and below 6dB. Still at 80/20. No DLM so far.

 

iangilf
Rising Star
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Registered: ‎01-11-2017

Re: Request GEA

ejs ?

your quite rude to be honest why with the stupid comments?

i thought we are here to help each other

 

Community Veteran
Posts: 5,283
Thanks: 531
Fixes: 22
Registered: ‎10-06-2010

Re: Request GEA

If it ain't broke, don't fix it.

goldenfibre
Pro
Posts: 2,903
Thanks: 103
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Registered: ‎01-06-2010

Re: Request GEA

Could I have GEA Test request please.

Highlighted
Plusnet Help Team
Plusnet Help Team
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Re: Request GEA

Sure thing, here you go:

 

Test Outcome Pass
Test Outcome Code GTC_FTTC_SERVICE_0000
Description GEA service test completed and no fault found .
Main Fault Location OK
Sync Status In Sync
Downstream Speed 79.9 Mbps
Upstream Speed 20.0 Mbps
Appointment Required N
Fault Report Advised N
NTE Power Status PowerOn
Voice Line Test Result Pass
Bridge Tap Not Detected
Repetitive Electrical Impulse Noise Not Detected
Estimated Line Length In Metres 257.9
Upstream Rate Assessment Very Good
Downstream Rate Assessment Very Good
Interference Pattern Regular Interference Observed on Week Days
Service Impact No Impact Observed
Interference Duration Longest Occurrence From 00:00 to 17:30
Interference Location Customer Premise
Home Wiring Problem Not Detected
Downstream Policing Discard Rate 0.0
Customer Traffic Level Upstream and Downstream Traffic Detected
Technology VDSL
Profile Name 0.128M-80M Downstream, Retransmission Low - 0.128M-20M Upstream, Error Protection Off
Time Stamp 2019-01-29T14:30:00
Parameters MIN MAX AVG
Down Stream Line Rate 80.0 Mbps 80.0 Mbps 80.0 Mbps
Up Stream Line Rate 19.9 Mbps 19.9 Mbps 19.9 Mbps
Up Time 899.0 Sec 900.0 Sec 899.9 Sec
Retrains 0.0 0.0 0.0
Current and Last 15 Minute Bin Performance
Parameters Last Traffic Count(Upto 15 mins) Current Traffic Count(Upto 15 mins)
Start Time Stamp 2019-02-11T13:54:50Z 2019-02-11T14:09:50Z
Ingress Code Violation 0 0
Egress Code Violation 0 0
Errored Seconds 0 0
Severely Errored Seconds 0 0
Unavailable Seconds 0 0
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team