Request DLM Resetted Please

[#1]

Can PN please request DLM remotely resetted please because my FTTC has dropped sync rate for no reason. DLM has act to reduced my sync rate twice now within the last five days.

Before:

Max Rate: 82344K

Sync Rate: 79999K

SNR 6.5dB

1st resync:

Max Rate: 81727K

Sync Rate: 78171K

SNR 6.4dB

2nd resync:

Max Rate: 80495K

Sync Rate: 77895K

SNR 6.5dB

Why it no longer sync at 79999K? as BT Bras IP Profile also drop from 77.35Mb to 75.32Mb and getting only 68Meg throughput speed

Feb 2014 Stats:

Max Rate: 108092Kbps / 38067Kbps

Sync Rate: 79987Kbps / 19999Kbps

Line Attenuation: 7.8dB / 10.2dB

SNR Margin: 13.8dB / 22.8dB

Interleave Depth: 1 / 1

INP: 0 / 0 (fast path on both downstream and upstream)

Now August 2018 Stats:

Max Rate: 80495Kbps / 26925Kbps

Sync Rate: 77895Kbps / 19999Kbps

Line Attenuation: 12..0dB / 11.3dB

SNR Margin: 6.5dB / 15.1dB

Interleave Depth: 8 / 1

INP: 49 / 0 (fast path on upstream only)

FAQ 1. Best Effort Test: -provides background information.   Download Speed   68.26 Mbps 0 Mbps 75.32 Mbps Max Achievable Speed  Download speedachieved during the test was - 68.26 Mbps  For your connection, the acceptable range of speedsis 40 Mbps-75.32 Mbps .  Additional Information:  IP Profile for your line is - 75.32 Mbps 2. Upstream Test: -provides background information.   Upload Speed   7.17 Mbps 0 Mbps 20 Mbps Max Achievable Speed Upload speed achieved during the test was - 7.17Mbps  Additional Information:  Upstream Rate IP profile on your line is - 20 Mbps

FTTC Live Status via BQM

[#2]

Hi there, We're unable to request that for you in this instance as the speeds you've reported aren't below MGALS, that's currently part of the criteria for a remote DLM reset for a fibre circuit. 

[#3]

@adamwalker Explain what are these MGALS ? I think it mean by BTw DSL Checker estimate for handback set at 63.4Mbps by BTw.

[#4]

@adamwalker Has PN put me on the wrong product? 40/10 as I was suppose to be on 80/20? What was going on? Not happy at the moment Has Openreach accidently put me on the wrong line by the cabinet?

My stats showing here:

adsl info --stats
adsl: ADSL driver and PHY status
Status: Showtime
Last Retrain Reason: 0
Last initialization procedure status: 0
Max: Upstream rate = 27028 Kbps, Downstream rate = 82026 Kbps
Bearer: 0, Upstream rate = 9999 Kbps, Downstream rate = 40000 Kbps
Bearer: 1, Upstream rate = 0 Kbps, Downstream rate = 0 Kbps
Link Power State: L0
Mode: VDSL2 Annex B
VDSL2 Profile: Profile 17a
TPS-TC: PTM Mode(0x0)
Trellis: U:ON /D:ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 18.0 22.1
Attn(dB): 12.0 0.0
Pwr(dBm): 12.6 1.1

Downstream Upstream
Line attenuation (dB): 12.0 0.0
Signal attenuation (dB): Not available on VDSL2
Connection speed (kbps): 40000 9999
SNR margin (dB): 18.0 22.1
Power (dBm): 12.6 1.1
Interleave depth: 16 1
INP: 47.00 0
G.INP: Enabled Not enabled
Vectoring status: 5 (VECT_UNCONFIGURED)

1. Best Effort Test: -provides background information.

	Download Speed
	34.96 Mbps

0 Mbps

38.67 Mbps Max Achievable Speed

 Download speedachieved during the test was - 34.96 Mbps
 For your connection, the acceptable range of speedsis 27.07 Mbps-38.67 Mbps .
 Additional Information:
 IP Profile for your line is - 38.67 Mbps

2. Upstream Test: -provides background information.

	Upload Speed
	8.19 Mbps

0 Mbps

20 Mbps Max Achievable Speed

Upload speed achieved during the test was - 8.19Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 20 Mbps

 Why 40/10 capped?

[#5]

PN, I have raised the fault ticket now. I have closed the fault ticket. No further action required.

[#6 · Accepted solution]

I have power down router and it now back to 77 Meg down with 19 Meg up

Router Stats:

Status: Showtime

Last Retrain Reason: 0

Last initialization procedure status: 0

Max: Upstream rate = 26001 Kbps, Downstream rate = 80075 Kbps

Bearer: 0, Upstream rate = 19999 Kbps, Downstream rate = 77494 Kbps

Bearer: 1, Upstream rate = 0 Kbps, Downstream rate = 0 Kbps

Link Power State: L0

Mode: VDSL2 Annex B

VDSL2 Profile: Profile 17a

TPS-TC: PTM Mode

Trellis: U:ON /D:ON

Line Status: No Defect

Training Status: Showtime

Down Up

SNR (dB): 6.5 14.7

Attn(dB): 12.0 0.0

Pwr(dBm): 12.4 2.4

1. Best Effort Test: -provides background information.

	Download Speed
	67.89 Mbps

0 Mbps

74.93 Mbps Max Achievable Speed

 Download speedachieved during the test was - 67.89 Mbps
 For your connection, the acceptable range of speedsis 40 Mbps-74.93 Mbps .
 Additional Information:
 IP Profile for your line is - 74.93 Mbps

2. Upstream Test: -provides background information.

	Upload Speed
	9.22 Mbps

0 Mbps

20 Mbps Max Achievable Speed

Upload speed achieved during the test was - 9.22Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 20 Mbps

[#7]

odd m8 speeds are up and down something cant be right ?

[#8]

ah well, I looking forward to this Saturday Virgin Media VIVID 350 Cable Broadband. I do genuine think my FTTC will start to drop downward slowly due to crosstalk and nothing PN can do about it. DLM is all over the place today. With cable broadband with VM no need to worry about dreading DLM.

[#9]

You don't need to worry about the DLM. Of course it will still be there, but there's no need to worry about it, especially if your connection is still good enough for whatever it is that you want to do with it.

[#10]

Looking at the earlier TBB graph, I don't think Max uses his broadband, just constantly checks the connection speeds.

I do seem to remember him going to Virgin before, but that did not last long. 

[#11]

VM VIVID 350 is all great in this area as my bro told me. No more congestion area. So I am giving it a try out as I sign up in a 30 day no contract with £50 online special credit apply on it. See how it go on Saturday.

[#12]

How did you get those 40/10 sync speeds? What have you been doing Max, I think you have been trying to cap your sync speeds at the modem to remove Retransmission high profile. There was some mention of this on the Kitz forum. Hope VM works for you. Then there will be no more moaning about your FTTC sync falling by a tiny amount..

[#13]

I haven't cap my line cos I don't know how to use these command over kitz forum. I don't understand how it work, I wouldn't mess with it anyway. My FTTC isn't on Retransmission high profile, still on Retransmission low profile.