Regular disconnects
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Regular disconnects
23-08-2017 10:07 PM
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I have been with plus net for about 9 months now but for the last 2-3 months the router seems to disconnect between 9 and 9:30pm every night. It goes through the usual flashing lights and changes of colours and re-connects about 20-30 minutes later. Being prime time this is when we use the internet most and would expect it to work perfectly. Anyone with the same problem?
Re: Regular disconnects
24-08-2017 1:31 PM
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Hi there,
Checking your line is showing a few disconnections, not many at all though and the volume of this is under what would be classed as a fault:
Re: Regular disconnects
25-08-2017 6:43 AM
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Hi
What router are you using ? I am now on my second Hub One, as I have been getting disconnects, I don't see this with my trusty ASUSRT66U
Re: Regular disconnects
25-08-2017 10:33 AM
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Re: Regular disconnects
25-08-2017 10:57 PM
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Re: Regular disconnects
27-08-2017 12:16 PM - edited 27-08-2017 12:16 PM
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If you wish to use a none Plusnet router, then I believe they may not support you if there is a problem, with either the router or the line, they may ask you to re connect your plusnet router if there is a problem with your line
If you search BT Home Hub 6 (Smart Hub) on PlusNet in their broadband forums then there is around 5 pages of comments, it seems to work from the few comments I have read
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