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Reduced download speed
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Reduced download speed
31-08-2015 3:40 PM
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Hi
We upgraded to Fibre on 18/8/2015 and the download speed was around 35 Mbps.
Since then its reduced; I've just run a test on Ookla and got -
Ping - 11
Download - 19.5
Upload - 16.75
These figures were obtained using a wired connection to the router.
I am aware of 2 events which may have a bearing on matters -
On 25/8 there was a brief power outage & I had to call Tech Support to get the router to work
On 27/8 I powered the router down to check if a spare router I had would work - it didn't!
Other than that I don't know of anything which could cause an issue.
Regards
Jon
We upgraded to Fibre on 18/8/2015 and the download speed was around 35 Mbps.
Since then its reduced; I've just run a test on Ookla and got -
Ping - 11
Download - 19.5
Upload - 16.75
These figures were obtained using a wired connection to the router.
I am aware of 2 events which may have a bearing on matters -
On 25/8 there was a brief power outage & I had to call Tech Support to get the router to work
On 27/8 I powered the router down to check if a spare router I had would work - it didn't!
Other than that I don't know of anything which could cause an issue.
Regards
Jon
Message 1 of 4
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Re: Reduced download speed
31-08-2015 4:07 PM
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Message 2 of 4
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Re: Reduced download speed
31-08-2015 5:26 PM
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Hi
I now have -
Ping - 11
Download - 37.33
Upload - 18.38
Whatever the changes are you've made they've made a big improvement.
Many thanks
Jon
I now have -
Ping - 11
Download - 37.33
Upload - 18.38
Whatever the changes are you've made they've made a big improvement.
Many thanks
Jon
Message 3 of 4
(302 Views)
Re: Reduced download speed
31-08-2015 5:27 PM
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Message 4 of 4
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- Re: Reduced download speed