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Recently switched - repeated drops in connection forcing to log into plus net each time

Bjohnson141
Newbie
Posts: 1
Registered: 16-07-2017

Recently switched - repeated drops in connection forcing to log into plus net each time

Connection seems to drop between the router and the internet when not in use for a few hours. Every time this happens I have to log into the router then insert my plus net password. Getting annoying after having to do it multiple times a day.

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 7,201
Thanks: 2,050
Fixes: 359
Registered: 21-04-2017

Re: Recently switched - repeated drops in connection forcing to log into plus net each time

It looks like your account didn't fully activate by itself. I've just done that now, can you try a factory reset of your router and let us know how you get on?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team