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Recent dropped connections

Toenex
Grafter
Posts: 40
Registered: 25-01-2009

Recent dropped connections

Hi,
For the first time in a long, long while I had a dropped connection last night and once again tonight.  On both occasions it required a modem reboot (as well as the router) to bring the connection back up.  Happened about 9pm on both occasions but tonight it repeated about 10 minutes later.  Is there any maintenance in my area (Heaton Moor exchange, Manchester) that I need be aware of?  Anyone at plusnet able to check my line to make sure all is well?
Many thanks,
-tony
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,082
Thanks: 151
Fixes: 54
Registered: 27-04-2007

Re: Recent dropped connections

Hi Tony,
Thankfully it appears to have been a very brief issue and no further disconnections have been recorded since:
<img src="http://community.plus.net/visualradius/generated/image14148383447524.png"/>
One or two within a 24 hour period can be quite normal so don't worry.
Do let us know if you have any other queries or concerns re this though.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Toenex
Grafter
Posts: 40
Registered: 25-01-2009

Re: Recent dropped connections


Thanks Adam.