Really low download speed & High Ping
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Really low download speed & High Ping
Really low download speed & High Ping
08-02-2016 10:47 PM
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Re: Really low download speed & High Ping
Re: Really low download speed & High Ping
08-02-2016 11:50 PM
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Re: Really low download speed & High Ping
Re: Really low download speed & High Ping
09-02-2016 9:48 AM
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http://community.plus.net/forum/index.php/topic,148363.0.html
Re: Really low download speed & High Ping
Re: Really low download speed & High Ping
09-02-2016 5:30 PM
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Re: Really low download speed & High Ping
Re: Really low download speed & High Ping
10-02-2016 10:04 AM
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I've just been running some faults diagnostics which aren't indicating any problems with the fibre connection.
If you've been testing speeds over WiFi can you perform a test connecting via ethernet here for us please? http://speedtest.btwholesale.com/
Adam Walker Plusnet Help Team |
Re: Really low download speed & High Ping
Re: Really low download speed & High Ping
10-02-2016 4:04 PM
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Re: Really low download speed & High Ping
Re: Really low download speed & High Ping
10-02-2016 5:47 PM
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Quote from: DontDisobeyy popeyeuk, Thats exactly what i'm getting, How did you fix the problem?
Hi there mate.. I switched my router off waited a minute or two the restarted it and it changed gateways from pcl-bng01 to Gateway pcl-bng02 ...
this was suggested my a gent who replied to my thread.. all is still fixed and working well..
You can find your Gateway by going here http://usertools.plus.net/@gateway/
Not sure why it changed or if you can make it change though
Re: Really low download speed & High Ping
Re: Really low download speed & High Ping
10-02-2016 5:54 PM
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1. Check which one you are on here http://users.plus.net/@gateway
2. Log onto your router and click the "disconnect" button (its location on the router webpages varies by make and model of router)
3. Wait a minute, really do wait a minute, then click the "connect" button
4. Check which one you are on again at http://users.plus.net/@gateway and hopefully it has changed.
Re: Really low download speed & High Ping
Re: Really low download speed & High Ping
10-02-2016 7:36 PM
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Re: Really low download speed & High Ping
Re: Really low download speed & High Ping
11-02-2016 12:27 PM
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Quote from: DontDisobeyy https://gyazo.com/2eb9c39f1eeab3d8f4850fc94ee01458
These are the results
If they are the results over wired, that firmly points towards the wireless being the issue. Have you tried changing wireless channels at all?
Chris Parr Plusnet Staff |
Re: Really low download speed & High Ping
Re: Really low download speed & High Ping
11-02-2016 10:36 PM
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Re: Really low download speed & High Ping
Re: Really low download speed & High Ping
12-02-2016 4:14 PM
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Re: Really low download speed & High Ping
Re: Really low download speed & High Ping
13-02-2016 7:47 PM
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Re: Really low download speed & High Ping
Re: Really low download speed & High Ping
14-02-2016 10:18 PM
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Reply from 212.58.244.23: bytes=32 time=708ms TTL=55
Reply from 212.58.244.23: bytes=32 time=2794ms TTL=55
Reply from 212.58.244.23: bytes=32 time=1699ms TTL=55
Reply from 212.58.244.23: bytes=32 time=849ms TTL=55
Reply from 212.58.244.23: bytes=32 time=461ms TTL=55
Reply from 212.58.244.23: bytes=32 time=130ms TTL=55
Reply from 212.58.244.23: bytes=32 time=10ms TTL=55
Reply from 212.58.244.23: bytes=32 time=169ms TTL=55
Reply from 212.58.244.23: bytes=32 time=315ms TTL=55
Reply from 212.58.244.23: bytes=32 time=89ms TTL=55
Reply from 212.58.244.23: bytes=32 time=228ms TTL=55
Ping statistics for 212.58.244.23:
Packets: Sent = 11, Received = 11, Lost = 0 (0% loss
Approximate round trip times in milli-seconds:
Minimum = 10ms, Maximum = 2794ms, Average = 677ms
I don't understand how the ping goes this high...
Re: Really low download speed & High Ping
Re: Really low download speed & High Ping
15-02-2016 8:20 AM
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Turn off other machines/devices and anything uploading (cloud backups, Windows 10 sharing, file sharing) and try again.
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