Received email: "Your broadband product change is now complete"

[#1]

I got the "Your broadband product change is now complete." email yesterday and I've no idea what's going on! 😞

[#2]

Moderators Note.

post split from a very old thread into its own topic for better visibility and relevance.

[#3]

Hi there.

It looks like you received that e-mail on the back of this.

With that said, it doesn't seem that the product change has made its way through to our suppliers.

I'll place the order now and I'll update you via your account shortly.

[#4]

That's great, thank you, all, for your help. 

[#5]

No problems at all.