Re: No internet connection (DNS issue?)
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Re: No internet connection (DNS issue?)
on 12-08-2017 9:27 AM - last edited on 22-08-2017 9:10 PM by Mav
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At about 00:20 this morning I lost internet connectivity but found that specifying Google's public DNS servers in my TCP/IP settings got things working again.
Just a short while ago (~09:20) I still wasn't getting anything through using the automatically provided DNS server settings so I restarted my Hub One and everything's working again now.
I noticed that the primary DNS server listed in the Hub One admin interface is now 212.159.6.9 and secondary is 212.159.6.10 when they were the other way around before the restart.
Moderator's note by Mike (Mav): Changed thread title to reflect issue after.
Re: No internet connection
12-08-2017 10:38 AM
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DNS appears to have gone again (10:35). Back to Google DNS...
Re: No internet connection
12-08-2017 2:06 PM
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If I manually specify 212.159.6.10 and 212.159.6.9 in Windows as my DNS servers, things work OK. Automatic settings set the DNS server to 192.168 .1.254. My Hub One shows 212.159.6.10 and 212.159.6.9 as the DNS servers it should be using but it seems unwilling or unable to use them.
Any ideas? Thnaks
Re: No internet connection
13-08-2017 9:16 AM
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Hi,
I switched back to automatic DNS settings later in the day yesterday and everything's been fine again since then.
Thanks.
Re: No internet connection
13-08-2017 10:30 AM
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Oh dear, it's broken again...
C:\>nslookup Default Server: dsldevice.lan Address: 192.168.1.254 > www.plus.net Server: dsldevice.lan Address: 192.168.1.254 DNS request timed out. timeout was 2 seconds. DNS request timed out. timeout was 2 seconds. *** Request to dsldevice.lan timed-out > server 212.159.6.10 Default Server: FWDR-10.FWDR-6.FWDR-159.FWDR-212 Address: 212.159.6.10 > www.plus.net Server: FWDR-10.FWDR-6.FWDR-159.FWDR-212 Address: 212.159.6.10 Non-authoritative answer: Name: portal.plus.net Addresses: 212.159.9.2 212.159.8.2 Aliases: www.plus.net
Re: No internet connection
13-08-2017 7:54 PM
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Hi,
I did a factory reset and then went out for a few hours. When I came back, I used the internet for a little while without problems and then applied the previous config that I'd saved. That was fine for about an hour then the DNS relaying stopped working again. A restart of the Hub One has got it working again for now at least.
I've turned my NowTV box off at the wall. That was the only other device connected to the Hub One apart from my PC.
Re: No internet connection
13-08-2017 9:33 PM
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Same again after ~1h25m
Re: No internet connection
21-08-2017 9:02 PM
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I received a replacement Hub One which has been fine since last Thursday.
Re: No internet connection
22-08-2017 9:16 PM - edited 22-08-2017 9:18 PM
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Moderator's note:
Posts split to their own thread for better visibility and title changed slightly.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
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