cancel
Showing results for 
Search instead for 
Did you mean: 

Re: Nhs Unlimited data

Highlighted
Hooked
Posts: 5
Registered: ‎16-04-2020

Re: Nhs Unlimited data

Hello,

I am looking for a similar answer. I dont use a plusnet mobile package but i have home internet. Are you able to guide me if something is being done for NHS staff for home broadband as well?

sameen1993
9 REPLIES 9
Highlighted
Moderator
Moderator
Posts: 23,921
Thanks: 4,191
Fixes: 1,071
Registered: ‎11-01-2008

Re: Nhs Unlimited data

There are no limits placed on data for broadband usage.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Highlighted
Hooked
Posts: 5
Registered: ‎16-04-2020

Re: Nhs Unlimited data

But there are limits to speed.

Are you going to un-cap the speeds for NHS workers. Some of them who absolutely need to work from home?
Highlighted
Moderator
Moderator
Posts: 23,921
Thanks: 4,191
Fixes: 1,071
Registered: ‎11-01-2008

Re: Nhs Unlimited data

As a customer I’m not going to do anything.

Speed for most products are limited by physics and not artificially limited Plusnet.
Fibre speeds on the lower package should be plenty for home working.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Highlighted
Hooked
Posts: 5
Registered: ‎16-04-2020

Re: Nhs Unlimited data

I have unlimited fibre and my speed is as in the photo . I have 5-6 devices connected at my house.

It was previously enough for everything. this is not the speed i usually get. i should have more and they promised me more than this when i first signed up. So they should think about upgrading those effected so they get atleast what they were promised.speed.jpg

Highlighted
Hooked
Posts: 5
Registered: ‎16-04-2020

Re: Nhs Unlimited data

by your logic i should be having the same speeds as i was when i first signed up and my guaranteed speed i believe was more than 35mbps. If it is physics then how has physics changed all of a sudden in few months

Highlighted
Moderator
Moderator
Posts: 23,921
Thanks: 4,191
Fixes: 1,071
Registered: ‎11-01-2008

Re: Nhs Unlimited data


Moderators Note


This topic has been split from another one.

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Highlighted
Moderator
Moderator
Posts: 23,921
Thanks: 4,191
Fixes: 1,071
Registered: ‎11-01-2008

Re: Nhs Unlimited data

I was talking generally, PN don’t artificially cap speeds.

You could have a fault or there might be wireless issues.

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Highlighted
Hooked
Posts: 5
Registered: ‎16-04-2020

Re: Nhs Unlimited data

Can you look into my fibre broadband account?

Highlighted
Moderator
Moderator
Posts: 23,921
Thanks: 4,191
Fixes: 1,071
Registered: ‎11-01-2008

Re: Nhs Unlimited data


Moderators Note


Posts mreged.

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'