Re: Internet cutting off randomly
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Re: Internet cutting off randomly
15-05-2016 9:53 AM
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Exact same problem here I had it on adsl and now on fiber and a main reason for upgrading to fiber was the hope of a more stable connection. It's mostly annoying on the xbox as we get booted out of games and the xbox is wired straight into the router with an ethernet cable so it's not a wifi home network issue. It's the new Plusnet Hub One I've got.
Re: Internet cutting off randomly
16-05-2016 3:06 PM
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split into its own topic for better visibility.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Internet cutting off randomly
16-05-2016 6:18 PM
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I really need help with this as it's become unusable over the weekend.. Can you help in anyway?
Thanks
Re: Internet cutting off randomly
17-05-2016 9:34 AM
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@Robllew - Your thread is still here
Hi @daddycoolj, are you ok to raise the issue as a fault here? Testing your line does show issues so we'll look to get them resolved.
Matty
Re: Internet cutting off randomly
17-05-2016 2:29 PM
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Hi Matty. Thank you very much for taking the time to test my line. I've reported the fault to the support team on the link you gave.
Alan
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- Re: Internet cutting off randomly