cancel
Showing results for 
Search instead for 
Did you mean: 

Re: Fibre broadband speed lower than guaranteed minimum

Pumpkin086
Newbie
Posts: 1
Registered: ‎07-07-2019

Re: Fibre broadband speed lower than guaranteed minimum

Could you test mine please? I get speeds anywhere as low as 0.5mbps, I'm not happy at all. I constantly change WiFi channels, and I've separated the SSID between the 2.4ghz and 5ghz and not found much improvement.

Thanks.
2 REPLIES 2
Plusnet Help Team
Plusnet Help Team
Posts: 14,290
Thanks: 4,456
Fixes: 726
Registered: ‎21-04-2017

Re: Fibre broadband speed lower than guaranteed minimum

@Pumpkin086 Sorry to hear that. Our tests aren't showing any issues with the broadband signal going into your router. Can you try a wired connection to narrow down where the issue lies?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Moderator
Moderator
Posts: 28,424
Thanks: 2,458
Fixes: 317
Registered: ‎14-04-2007

Re: Fibre broadband speed lower than guaranteed minimum

Moderator's note by Dick (Strat): Posts split to own topic for clarity.

Customer and Forum Moderator. Windows 10 Firefox 69.0.3 (64-bit)

Life is tough enough without adding Linux into the mix.