Disconnection rate has dropped but I still have an issue with fibre/copper. My house is 400m from the cabinet on copper but only 250 m from the exchange on fibre. When I was on adsl2 copper only I was getting 10mb/sec but now on fibre and only getting 13mb/sec
Hi there, Can you report a fault at https://faults.plus.net please. I've also asked the moderators to split this in to it's own thread and move to the fibre forum.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
