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Radius Log Request

Anonymous
Not applicable

Radius Log Request

There is something weird going on with my connection(s) so could I have Radius logs for both of my lines going back 30 days please.

 

 

11 REPLIES 11
goldenfibre
Seasoned Pro
Posts: 3,286
Thanks: 197
Fixes: 12
Registered: ‎01-06-2010

Re: Radius Log Request

I just wish PN could add both GEA Test & Radius Logs via member account. As I know few other ISPs do have these features via member account.

Anonymous
Not applicable

Re: Radius Log Request

I agree, that would be really useful and could save a lot of time and effort.

goldenfibre
Seasoned Pro
Posts: 3,286
Thanks: 197
Fixes: 12
Registered: ‎01-06-2010

Re: Radius Log Request

Yep 100% agree. I don't know why PN couldn't do this.

Anonymous
Not applicable

Re: Radius Log Request

Now that you have brought this @goldenfibre up maybe we should bring it to the attention of the super users like @Townman and @ITWorks et al to see if this is an option.

Townman
Superuser
Superuser
Posts: 22,918
Thanks: 9,535
Fixes: 156
Registered: ‎22-08-2007

Re: Radius Log Request

Mook,

Certainly the VR plot is already on the wish list.

I believe GEA test is on BTOR back end systems so I suspect that is not likely to be viable.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Anonymous
Not applicable

Re: Radius Log Request

Ah! But @Townman that then raises the following questions:-

 

How big is the wish list?

What position does the Radius Graph hold?

What priority / ranking, if any, does it have?

Can the priority / ranking be changed so that the current position on the list changes either up or down?

Smiley

Townman
Superuser
Superuser
Posts: 22,918
Thanks: 9,535
Fixes: 156
Registered: ‎22-08-2007

Re: Radius Log Request

Did I say the list is yet structured? Wink

There’s lots happening on numerous fronts where we have been asked to comment / make suggestions. In one of them I personally asked for the VR plot and mailbox sizes to be ‘self obtainable’. No more than that can I say - you know the rules ... miss your contribution therein!!!

If the list were structured... there might be more desirable things higher up!

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Anonymous
Not applicable

Re: Radius Log Request

Ah! A dynamic wish list, a bit like herding cats I suspect.

But surely a ranked / prioritised list allows you and the other SUs to focus on your targets, I find that with a fluid list this you never get anything done, as it's so easy to move stuff. But it's not my job to tell you how to do yours, but I hope you know what I mean. Thumbs_Up

Townman
Superuser
Superuser
Posts: 22,918
Thanks: 9,535
Fixes: 156
Registered: ‎22-08-2007

Re: Radius Log Request

Mook, I do - miss your presence!!!!

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

RandallFlagg
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,915
Fixes: 75
Registered: ‎11-01-2018

Re: Radius Log Request

 

Hi Mook,

 

Thanks for getting in touch.

 

I've provided the RADIUS logs as requested here:

 

If there's anything else you need, just let me know.

 

Best wishes,

 

Dave

Anonymous
Not applicable

Re: Radius Log Request

Thanks @RandallFlagg - I've replied to the ticket.