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Radius Log Request

Community Veteran
Posts: 5,441
Thanks: 1,421
Fixes: 34
Registered: 16-10-2014

Radius Log Request

There is something weird going on with my connection(s) so could I have Radius logs for both of my lines going back 30 days please.

 

 

11 REPLIES
goldenfibre
Pro
Posts: 2,823
Thanks: 86
Fixes: 6
Registered: 01-06-2010

Re: Radius Log Request

I just wish PN could add both GEA Test & Radius Logs via member account. As I know few other ISPs do have these features via member account.

Community Veteran
Posts: 5,441
Thanks: 1,421
Fixes: 34
Registered: 16-10-2014

Re: Radius Log Request

I agree, that would be really useful and could save a lot of time and effort.

Highlighted
goldenfibre
Pro
Posts: 2,823
Thanks: 86
Fixes: 6
Registered: 01-06-2010

Re: Radius Log Request

Yep 100% agree. I don't know why PN couldn't do this.

Community Veteran
Posts: 5,441
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Registered: 16-10-2014

Re: Radius Log Request

Now that you have brought this @goldenfibre up maybe we should bring it to the attention of the super users like @Townman and @ITWorks et al to see if this is an option.

Superuser
Superuser
Posts: 12,550
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Registered: 22-08-2007

Re: Radius Log Request

Mook,

Certainly the VR plot is already on the wish list.

I believe GEA test is on BTOR back end systems so I suspect that is not likely to be viable.
Community Veteran
Posts: 5,441
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Fixes: 34
Registered: 16-10-2014

Re: Radius Log Request

Ah! But @Townman that then raises the following questions:-

 

How big is the wish list?

What position does the Radius Graph hold?

What priority / ranking, if any, does it have?

Can the priority / ranking be changed so that the current position on the list changes either up or down?

Smiley

Superuser
Superuser
Posts: 12,550
Thanks: 3,831
Fixes: 25
Registered: 22-08-2007

Re: Radius Log Request

Did I say the list is yet structured? Wink

There’s lots happening on numerous fronts where we have been asked to comment / make suggestions. In one of them I personally asked for the VR plot and mailbox sizes to be ‘self obtainable’. No more than that can I say - you know the rules ... miss your contribution therein!!!

If the list were structured... there might be more desirable things higher up!
Community Veteran
Posts: 5,441
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Fixes: 34
Registered: 16-10-2014

Re: Radius Log Request

Ah! A dynamic wish list, a bit like herding cats I suspect.

But surely a ranked / prioritised list allows you and the other SUs to focus on your targets, I find that with a fluid list this you never get anything done, as it's so easy to move stuff. But it's not my job to tell you how to do yours, but I hope you know what I mean. Thumbs Up

Superuser
Superuser
Posts: 12,550
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Registered: 22-08-2007

Re: Radius Log Request

Plusnet Help Team
Plusnet Help Team
Posts: 410
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Registered: 11-01-2018

Re: Radius Log Request

 

Hi Mook,

 

Thanks for getting in touch.

 

I've provided the RADIUS logs as requested here:

 

If there's anything else you need, just let me know.

 

Best wishes,

 

Dave

If this post resolved your issue please click the 'This fixed my problem' button
 Dave G
 Plusnet Help Team
Community Veteran
Posts: 5,441
Thanks: 1,421
Fixes: 34
Registered: 16-10-2014

Re: Radius Log Request

Thanks @RandallFlagg - I've replied to the ticket.