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Radius Log Please

Community Veteran
Posts: 2,558
Thanks: 172
Fixes: 2
Registered: 27-05-2011

Radius Log Please

Sorry for the cross posting but I am heartily sick of being ignored on the other thread.

I have repeatedly reported the loss of internet which is noticed when attempting to watch BT Sport.

Would a member of staff put up my radius log to show the level of interruptions to my service?

I has happened again at 18.50!

Ticked offCrazy2Evil

To do is to be - Neitzsche
To be is to do - Kant
do be do be do - Sinatra
5 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 5,152
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Registered: 21-04-2017

Re: Radius Log Please

Thanks for your private message, apologies for the lack of staff response on your threads.


RADIUS logs:

 

Testing your line isn't finding the cause of the disconnections. I'd make sure you've done the checks here and head on over to http://faults.plus.net if the problems continue.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
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Registered: 11-08-2007

Re: Radius Log Please


Gandalf wrote:

 

...  apologies for the lack of staff response  ...

 

@Gandalf - Is there a reason why no other staff than you is helping out on the broadband part of the forum recently ?

Community Veteran
Posts: 2,558
Thanks: 172
Fixes: 2
Registered: 27-05-2011

Re: Radius Log Please

That radius log confirms my impression that the interruptions tend to be at definite times!

I have only noticed the evening disconnections although there are regular morning connections as well!

Is it something Openreach could be doing at the start and end of a shift?

although that would mean them working Saturdays and Sundays?

The events on Thursday were me trying another router

To do is to be - Neitzsche
To be is to do - Kant
do be do be do - Sinatra
Moderator
Moderator
Posts: 17,520
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Registered: 11-01-2008

Re: Radius Log Please

Central heating or other timed activity perhaps?

Will Moderate For Thanks
Community Veteran
Posts: 2,558
Thanks: 172
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Registered: 27-05-2011

Re: Radius Log Please

@dvorak it doesn't seem regular enough for a timer IMHO. and the CH times are 06.30, 12.00 and 16.30.  not the times indicated. And they seem to me to vary as if there is someone working in the area with different start and finishing times and some days not at all. Openreach?

To do is to be - Neitzsche
To be is to do - Kant
do be do be do - Sinatra