Question about the practicalities of upgrading to fibre
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28-04-2017 7:11 PM
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Hi All
I am currently a PN ADSL customer thinking of moving over to PN Fibre Unlimited. I am assuming this will be a fibre to the cabinet scenario.
I am trying to find out what this may physically - entail re enigineers, sockets, cabling etc. I have a done a quick google on the generic process of transition to fibre and have come up with alternatives which include:
a) engineer visits and drills holes though walls etc.
b) engineer visits and just changes master socket plate
c) no engineer visit required - all work done remotely, I just have to setup the new router provided by PN.
I'd be grateful if someone with recent experience could advise what really happens! If it's relevant, we already have a new master socket plate fitted which provides separate filtered sockets for phone and ADSL.
Many thanks.
Fixed! Go to the fix.
Re: Question about the practicalities of upgrading to fibre
28-04-2017 7:24 PM
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My understanding is that it would be your option c. with no engineer visit
Re: Question about the practicalities of upgrading to fibre
28-04-2017 8:04 PM - edited 28-04-2017 8:08 PM
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@Dhansak wrote:
c) no engineer visit required - all work done remotely, I just have to setup the new router provided by PN.
This ^
Engineer visits for FTTC installs were phased out in favour of self install some time ago now.
28-04-2017 9:51 PM
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Hi there @Dhansak
Just to confirm from a staff response, that no engine visit will be required for a fibre installation. We'll send you a new router and once the work has completed outside of your property you should be able to connect at fibre speeds.
Re: Question about the practicalities of upgrading to fibre
29-04-2017 12:02 AM
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Thank you all for your helpful replies - also official PN confirmation of the situation is greatly appreciated!
Re: Question about the practicalities of upgrading to fibre
02-05-2017 2:02 PM
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