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Question #103701082

markeagles1973
Grafter
Posts: 158
Registered: ‎04-04-2013

Question #103701082

Hi
Latest update on my ticket
Quote
(11:12:22):
Good Morning! Thank you for contacting BT Wholesale Incident Helpdesk. The session reference/id for this chat is Session ID: 252798724
(11:17:23):
IMT20915/15
(11:17:51):
AF-AR-OP-967855.
(11:19:46):
Estimated Completion Date/Time: 24 MAY 15 17:00:00.

I cant see any problems on PN user tools to confirm this .
Also the PN graft attached says failed connections ? is this correct as my connection has been on , only a few PPPOE disconects from me due to upgrading OpenWrt .
1 REPLY
catelliott
Grafter
Posts: 242
Registered: ‎05-02-2015

Re: Question #103701082

Hi there markeagles1973 Smiley
I've double checked and it doesn't look like we've been sent notification of the outage yet, which is probably why you can't see it on the PN Service Status page. The reason we've been able to communicate the outage to you is because our agent has contacted the suppliers directly. I hope this clears things up Smiley