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Public Hostname using account username

FIXED
Beavis_666
Newbie
Posts: 2
Thanks: 1
Registered: ‎15-05-2021

Public Hostname using account username

I've just noticed that my public IP address is resolving to <myusername>.plus.com.... How do I get this changed? Wasn't aware of this when I signed up, would have used something a lot more anonymous (or maybe gone with a different company that doesn't give away their clients usernames to every website they visit). Wink
3 REPLIES 3
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 19,315
Thanks: 6,520
Fixes: 1,076
Registered: ‎21-04-2017

Re: Public Hostname using account username

Fix

Welcome to our community forums @Beavis_666 

I've raised a task with the relevant team (NetOps) to remove your username from the rDNS records of your static IP

This should be picked up and actioned within the next 3 working days

Let us know if there any further issues or anything else you'd need help with Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Beavis_666
Newbie
Posts: 2
Thanks: 1
Registered: ‎15-05-2021

Re: Public Hostname using account username

Cracking service. Cheers!!
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 19,315
Thanks: 6,520
Fixes: 1,076
Registered: ‎21-04-2017

Re: Public Hostname using account username

No problem at all, happy to help anytime

 

(Now time for a Sunday afternoon coffee to keep me awake)

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team