Hi im new to plusnet fiber every thing was fine for first couple of days but now for some reason when my son is on his ps4 and some other device like our mobiles or fire stick connect my sons ps4 gets disconnected and wont connected until the other device is disconnected has anyone got any ideas what could be causing this
Unfortunately this could be down to all sorts of things. Next time that it happens, it would be worth looking at the Hub to see what lights are on; that will help work out whether it is a problem with the line or with your wifi.
Normally this problem shows up with connections dropping rather than the symptoms that you are reporting but it may be worth trying splitting the frequencies to see if it helps. If it doesn't help, please come back here.