Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Profile?
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Profile?
Profile?
28-03-2015 4:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I think Plusnet's systems are out of sync with BT as my profile in my account shows 80Mbit/s but for some reason my line has dropped to 72Mbit/s sync 70Mbit/s IP profile. (G.inp?)
Also I think my load-balancing router broke BT wholesale's speed-test, probably used the Cable for the download test and the VDSL for the upload
Also I think my load-balancing router broke BT wholesale's speed-test, probably used the Cable for the download test and the VDSL for the upload
Message 1 of 8
(1,042 Views)
7 REPLIES 7
Re: Profile?
28-03-2015 4:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi,
Just looking at the speed test provided some of the figures seem incorrect. Could you please run this again for me so I can look into this for you?
Just looking at the speed test provided some of the figures seem incorrect. Could you please run this again for me so I can look into this for you?
Message 2 of 8
(530 Views)
Re: Profile?
28-03-2015 4:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: KatC Hi,
Just looking at the speed test provided some of the figures seem incorrect. Could you please run this again for me so I can look into this for you?
KatC, Ignore the download speed figure, I have a Load-Balancing router connected to both a Plusnet FTTC line and a Virgin Media cable line, it looks like the router used the Virgin connection for the download test.
My Modem sync has dropped to 72Mbit/s for some reason, it's sadly within BT's acceptable limits so I can't raise a fault for it but it would be nice to know why, do the systems you have access to show if G.INP has been enabled on the line?
Edit: Also ignore the DSL uptime, that's because I rebooted the modem to see if the sync would increase, I have been playing with different routers lately so there will be a lot of PPP drops, but I haven't been powering down the modem when swapping routers so it shouldn't have triggered DLM.
Message 3 of 8
(530 Views)
Re: Profile?
28-03-2015 5:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Message 4 of 8
(530 Views)
Re: Profile?
28-03-2015 6:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've swapped my HG612 with my other unit as I don't think my unlocked one has the right firmware for G.INP
Hopefully since the one that's on there now is the unmodified one it will update itself as needed and the speed will return to normal.
I'll also see if I can get the unlocked one updated.
Hopefully since the one that's on there now is the unmodified one it will update itself as needed and the speed will return to normal.
I'll also see if I can get the unlocked one updated.
Message 5 of 8
(530 Views)
Re: Profile?
30-03-2015 12:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks, let us know how you get on.
Message 6 of 8
(530 Views)
Re: Profile?
07-04-2015 6:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Just managed to re-flash the unlocked HG612, Seems it was the packet filtering driver for the firewall (Eset) that was stopping me accessing the bootloader, disabling the firewall wasn't enough had to switch off the NDIS driver in the Network Device properties.
Showing 79.99Mbit/s in the unlocked modem gui, just need to wait for my IP profile to catch up.
Also I don't think the locked modem had upgraded itself when it was on the line
Showing 79.99Mbit/s in the unlocked modem gui, just need to wait for my IP profile to catch up.
Also I don't think the locked modem had upgraded itself when it was on the line
Message 7 of 8
(530 Views)
Re: Profile?
08-04-2015 9:09 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Message 8 of 8
(530 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page