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Profile wrong?

John_Essex
Grafter
Posts: 6,983
Thanks: 8
Registered: ‎10-04-2007

Profile wrong?

Not a complaint as I am getting almost the full 40Mb download speed  Smiley but looking at a  page on the main PlusNet  website I am seeing this.  Undecided
Something needs updating ?
Telephone **************
Phone exchange:HEYWOOD
Estimated line speed:40Mb (This may vary between 63.8Mb and 80Mb)  - Checked on 2016-03-15 22:43:24
Current line speed:12.9 Mb
2 REPLIES 2
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,896
Thanks: 1,506
Fixes: 480
Registered: ‎01-01-2012

Re: Profile wrong?

It looks like we received a update for your profile based on your ADSL speed.
It's been changed now and shouldn't go back.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
John_Essex
Grafter
Posts: 6,983
Thanks: 8
Registered: ‎10-04-2007

Re: Profile wrong?

Thanks Mathew that looks better now.  Smiley