cancel
Showing results for 
Search instead for 
Did you mean: 

Profile update?

Boodz85
Grafter
Posts: 49
Registered: 06-02-2013

Profile update?

hi ive had engineer round and done a lift and shift internet reset with a 49mb ip profile from BT but my current line speed is set to 33.2mb on my profile, could someone give this an adjustment please?
3 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: Profile update?

Taking a look now.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: Profile update?

Should be at 49 Mb/s now. Try a single disconnect/reconnect within the router and hopefully you'll see an improvement.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Boodz85
Grafter
Posts: 49
Registered: 06-02-2013

Re: Profile update?

ty kindly thats more like it Smiley