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Profile update request
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Profile update request
21-06-2017 11:29 AM
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Hi,
The Plusnet speed profile on my Fibre connection is lower than it should be. Please can you raise it to 40 Mb, like you have done for others in the same situation. Please see screenshots below. Thanks in advance.
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Re: Profile update request
21-06-2017 12:34 PM
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Hi there, I've done this for you however as you're on our new network the profile we hold is irrelevant and doesn't restrict your speeds at all.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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