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Profile update request
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Profile update request
17-03-2015 12:20 PM
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Hi,
As G.INP is rolling out at the moment, my cab was updated 3 days ago. As expected, this caused a modem re-sync:
After this my Plusnet profile was reduced from 80 Mb to 65.4 Mb.
Please can you change the profile back to 80 Mb. Many thanks.
Before:
After:
As G.INP is rolling out at the moment, my cab was updated 3 days ago. As expected, this caused a modem re-sync:
After this my Plusnet profile was reduced from 80 Mb to 65.4 Mb.
Please can you change the profile back to 80 Mb. Many thanks.
Before:
After:
Message 1 of 6
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Re: Profile update request
17-03-2015 12:22 PM
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Message 2 of 6
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Re: Profile update request
17-03-2015 12:33 PM
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Many thanks for your quick response. I have restarted the PPP session and the speeds are back up, but not quite as fast as before.
I see that my profile is now 78 Mb.
Can it be set to 80 Mb like it was before? My line handled it fine and it does make a noticable difference (as discussed here).
Thanks!
I see that my profile is now 78 Mb.
Can it be set to 80 Mb like it was before? My line handled it fine and it does make a noticable difference (as discussed here).
Thanks!
Message 3 of 6
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Re: Profile update request
17-03-2015 3:15 PM
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Hi
I have a similar issue, my line profile has been reduced to 55mb from 78mb can it be reversed please!
I have a similar issue, my line profile has been reduced to 55mb from 78mb can it be reversed please!
Message 4 of 6
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Re: Profile update request
17-03-2015 3:27 PM
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@Peebles
That's the highest the profile can go I'm afraid. We can't set that any higher
@mlmclaren
As per your other thread your profiles are matching. Your issue is with the actual sync speed rather then the profiles
That's the highest the profile can go I'm afraid. We can't set that any higher
@mlmclaren
As per your other thread your profiles are matching. Your issue is with the actual sync speed rather then the profiles
Message 5 of 6
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Re: Profile update request
17-03-2015 4:27 PM
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As the original question has been answered the subsequent posts have been split off and merged with mlmclaren's original thread http://community.plus.net/forum/index.php/topic,137362.0.html
This topic is now locked
This topic is now locked
Message 6 of 6
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