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Profile reset = speed increase! Why & what happens?

Community Veteran
Posts: 1,236
Thanks: 19
Fixes: 2
Registered: 22-06-2012

Profile reset = speed increase! Why & what happens?

Please excuse my ignorance  Embarrassed but after a recent contract renewal c*ck up when I was mistakenly put onto the 40/2 service. I received several messages while things were being rectified & one stated that my profile had been reset.
This has resulted in my best ever speeds in 3.5 years as a fibre customer. I'm interested as to what happens & why the result?
Thanks in advance. Smiley
1 REPLY
etdsaunders
Pro
Posts: 235
Thanks: 31
Fixes: 7
Registered: 21-02-2016

Re: Profile reset = speed increase! Why & what happens?

Possibly been reset to the highest speed and then DLM will do it's reports on errors like a new install and will adjust the line.  Smiley
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