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Profile increase request

fishpan
Dabbler
Posts: 19
Registered: 16-05-2015

Profile increase request

Hello,

 

I was wondering if someone could bump up my profile as I managed to sync at a higher speed 75mbps vs 68mbps since last week though my Plusnet profile has remained the same around 66.4. I am unable to check on the BT website what my speed profile is since it keeps erroring out. 

 

Many thanks!