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Profile drop it would seem

Ben0182
Newbie
Posts: 2
Registered: ‎19-11-2014

Profile drop it would seem

Hi there
This seems to be doing the rounds recently
My normal profile has been the 56/15 since August, however, since the other day it's changed to a 40/20
I've raised a ticket with support, but haven't heard anything since the 19th.
Have a screenie

Can anyone chirp in on if things are going to be sorted out?
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 1,953
Thanks: 22
Fixes: 5
Registered: ‎24-07-2014

Re: Profile drop it would seem

I've tested your line, and apart from your banding being upto 40Mbit, I'm concerned about the throughput.
I'll give our faults team a nudge and make sure your ticket is picked up.
Tony
If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
Ben0182
Newbie
Posts: 2
Registered: ‎19-11-2014

Re: Profile drop it would seem

Cheers Tony Smiley