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Profile bump please
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Profile bump please
03-11-2014 7:22 PM
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Since moving house it looks like my line speed profile (via https://portal.plus.net/my.html?action=data_transfer_speed) is still stuck on 49.2Mbps, but it should be closer to line speed. (The Openreach engineer got 80/20 on his tests)
I asked for this to be corrected in my house move ticket on Saturday but no action has been taken yet...
I asked for this to be corrected in my house move ticket on Saturday but no action has been taken yet...
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Re: Profile bump please
03-11-2014 8:10 PM
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Hi there
I've just updated that for you now. If you log into your router and disconnect then reconnect your session your speeds should increase.
Alternatively a reboot of the router will have the same effect.
If you're still having issues after this please let us know
I've just updated that for you now. If you log into your router and disconnect then reconnect your session your speeds should increase.
Alternatively a reboot of the router will have the same effect.
If you're still having issues after this please let us know
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Re: Profile bump please
03-11-2014 10:09 PM
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Perfect - thanks a million Matthew!
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