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Profile Set to 21mbs when Line rate is 25499 (kbit/s)?

cwaite
Grafter
Posts: 186
Thanks: 8
Registered: 10-01-2013

Profile Set to 21mbs when Line rate is 25499 (kbit/s)?

When I check my HG612 Opreach Modem it tells me that my Line rate (Down) is 25499 (kbit/s) however, when I check my current line rate at plus net its says my line rate is 21mbs, could someone @PN please check my profile is set correctly, I not sure if this is a result of me being put on a static IP.

 

Thanks in advance

1 REPLY
AvengerUK01
Grafter
Posts: 50
Thanks: 9
Registered: 06-09-2016

Re: Profile Set to 21mbs when Line rate is 25499 (kbit/s)?

My profile is set to 21 synced and BT's profile is 46....

 

Plusnet are playing silly [-Censored-]s. You need to contact support and ask them to match up the profiles (I'm currently in the queue)