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Profile Nudge

NoZephy
Rising Star
Posts: 190
Thanks: 12
Registered: 27-01-2015

Profile Nudge

Re-synced at full 80/20, BT profile is 77.35Mbps but the PN profile hasn't caught up in over 15 hours even with new PPP sessions.
Profile is stuck at 73Mbps
Previously when I was at full sync the PN profile would be at 77.2 with BT at 77.35
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 4,157
Thanks: 828
Fixes: 174
Registered: 25-03-2015

Re: Profile Nudge

Seems it may have been varying a bit recently however it looks fine now.
I've updated your profile to 77.2 as requested.
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
NoZephy
Rising Star
Posts: 190
Thanks: 12
Registered: 27-01-2015

Re: Profile Nudge

All seems to be back to normal now, cheers Cool
Recently a neighbour upgraded so in the day my SNR is dropping to 4.5, when they turn their router off for the night the SNR pops back up to 6.5. Even when the SNR dips the connection is still solid though.
There should only be 2 recent resyncs, 1 when the cabinet was pushed an update and resynced everyones lines and caused me to sync at a slower speed because of the SNR dip and the second when I resynced at night when the neighbours router was off and the SNR was back up again so I could grab some attainable back Grin
Any dropped sessions would be me manually doing it to try and get on a "good" gateway