@BD I suggest you bother to read a post before you respond to it. If you had looked at my account you would also see that I have a fault raised already and that this has been raised for over a month. It's also clear from the post that I've just had an Openreach engineer out.
I've asked for Plusnet to bump the profile on your side. For clarity, that's a drop-down in your CRM system and takes about 15 seconds to do. It would have been quicker for you to do this than to post a stock response.
However, as it turns out, my sync speed has now dropped further overnight and CRC has gone through the roof. So I will probably need another engineer out.
The last one removed over 100m of extra line from the network and had to put a new joint in, so something has probably gone wrong with that.
