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Prodding ticket 95095962

idi
Newbie
Posts: 6
Registered: ‎13-11-2013

Prodding ticket 95095962

‎28-11-2014 10:31 AM

Any rep about to update ticket 95095962.. been sat waiting for your response for the last 2 days....
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idi
Newbie
Posts: 6
Registered: ‎13-11-2013

Re: Prodding ticket 95095962

‎28-11-2014 11:50 AM

Managed to get a response on live chat, which oddly I never knew existed.
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MisterW
Superuser
Superuser
Posts: 14,776
Thanks: 5,542
Fixes: 395
Registered: ‎30-07-2007

Re: Prodding ticket 95095962

‎28-11-2014 12:21 PM

It didn't until recently...

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

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idi
Newbie
Posts: 6
Registered: ‎13-11-2013

Re: Prodding ticket 95095962

‎28-11-2014 1:00 PM

I was even more surprised when I got an almost instant reply Cool
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adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,877
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: Prodding ticket 95095962

‎28-11-2014 2:21 PM

Hi there and glad to hear you got the support you needed via Webchat Smiley
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
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