Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Procedure for return to ADSL
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Procedure for return to ADSL
Procedure for return to ADSL
02-01-2016 10:32 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Please could someone advise re the procedure for returning to ADSL from Fibre? I have spoken to CS and led to believe that this is not possible.
Message 1 of 5
(1,092 Views)
4 REPLIES 4
Re: Procedure for return to ADSL
02-01-2016 10:34 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi shetland
A regrade to ADSL is definitely possible, you would need to speak to our options team on 0800 013 2632, agree an ADSL deal then we can get the line regraded back for you
A regrade to ADSL is definitely possible, you would need to speak to our options team on 0800 013 2632, agree an ADSL deal then we can get the line regraded back for you
Message 2 of 5
(495 Views)
Re: Procedure for return to ADSL
02-01-2016 12:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thank you very much for your prompt reply. I will get back in touch today and see what can be done.
Regards.
Regards.
Message 3 of 5
(495 Views)
Re: Procedure for return to ADSL
03-01-2016 3:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I would not recommend this.
A family member was on PlusNet ADSL service and it was dreadfully slow so I moved them to a different provider while we waited for Fibre to become available in that area.
I have been on PlusNet Fibre for around four years and it is excellent and very cheap.
On PlusNet ADSL they were only getting 1 or 2MB max. The service appeared to be throttled.
They were with Eclipse ADSL before that and were getting 4 to 5.5MB download speeds. Now they are with Zen ADSL and getting similar again.
I would highly recommend staying with PlusNet Fibre.
A family member was on PlusNet ADSL service and it was dreadfully slow so I moved them to a different provider while we waited for Fibre to become available in that area.
I have been on PlusNet Fibre for around four years and it is excellent and very cheap.
On PlusNet ADSL they were only getting 1 or 2MB max. The service appeared to be throttled.
They were with Eclipse ADSL before that and were getting 4 to 5.5MB download speeds. Now they are with Zen ADSL and getting similar again.
I would highly recommend staying with PlusNet Fibre.
Message 4 of 5
(495 Views)
Re: Procedure for return to ADSL
03-01-2016 5:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I would like to ask simply why you wish to downgrade?
Message 5 of 5
(495 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Procedure for return to ADSL