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Problems with Internet

sharon468
Dabbler
Posts: 18
Registered: 28-09-2016

Problems with Internet

For about a week I've been having issues with my internet.

Mainly it'll disconnect for a few minutes and reconnect which is annoying as hell. 

I've had PlusNet broadband for ages but I was using a BT HomeHub 4 as I've been told the PlusNet router is useless and I NEVER had any problems. 

Now a week ago I had to swap to the PlusNet Hub One because I was getting in fibre optic and ever since then I have constant issues with disconnects. A couple of days ago it went down, I was connected but could not connect to the internet irregardless of what I done, be it restart or reset.

Why does your router SUUCK so much?!

2 REPLIES
SpendLessTime
Aspiring Hero
Posts: 2,376
Thanks: 585
Fixes: 53
Registered: 21-09-2009

Re: Problems with Internet

@sharon468

If you have Plusnet Unlimited Fibre (the speeds are 40Mbps down and 2Mbps up)  then you maybe seeing the issue reported here https://community.plus.net/t5/Fibre-Broadband/Plusnet-fibre-broadband-does-not-cope-with-uploads-and... 

If so, just post there and ask for @bobpullen

sharon468
Dabbler
Posts: 18
Registered: 28-09-2016

Re: Problems with Internet

I have Fibre Extra Broadband, but thanks for replying.