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Problems with Draytek Router

joelanon
Newbie
Posts: 1
Registered: 29-07-2016

Problems with Draytek Router

Hi all

 

I am trying to configure a Vigor Draytek 2850 VDSL router but cannot get it to connect. I have tried it both with and without the openreach modem ( i know this shouldn't be needed). 

When i go into WAN status i constantly get the message 'PPP Shutdown' On the draytek website they say this is down to incorrect username and password - but when i use these details on the standard plusnet router it works as it should.

 

This is getting proper frustrating now as i've used draytek routers in work for a while without any issues.

 

Thanks guys

 

 

Tags (2)
2 REPLIES
Community Veteran
Posts: 1,255
Thanks: 182
Fixes: 30
Registered: 13-08-2015

Re: Problems with Draytek Router

Have a look at this old thread, it should help you with the settings.

markhawkin
Aspiring Pro
Posts: 206
Thanks: 26
Fixes: 4
Registered: 17-07-2016

Re: Problems with Draytek Router

@joelanon

 

The following two links may be of interest.

 

http://www.draytek.co.uk/information/our-technology/bt-sin-498

 

https://www.draytek.co.uk/upgrade/

 

I believe there are problems with the 2850 and fibre connections (unless the Openreach modem is used).

 

Draytek have a helpful page on fibre and a modem.

 

http://www.draytek.co.uk/support/guides/kb-btfttc-openreachmodem

 

I am the satisfied customer....