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Pro Add-on

Jasmine
Newbie
Posts: 4
Registered: ‎21-11-2014

Pro Add-on

Hi there,
I would like to ask for a technical clarification on what exactly the "Pro Add-on" is - I've tried both searching online and through the forums only to find terribly vague explanations of the service; and a general "You don't need it" kind of tune.
The thing is, if you look at the - also vague - listing on the Plusnet website "Upgrades your service to a top-class prioritised connection" it sounds like a must-have. And it doesn't sound anything like the explanation the staff have been giving on these forums of a traffic shaping tool (the staff basically make it sound like QoS).
So, I'm not asking is it worth it and do I need it - I'm asking from a technical standpoint what is it; specifically in terms of a FTTC connection.
Thank-you
6 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Pro Add-on

The best start is here http://www.plus.net/support/broadband/speed_guide/traffic_management.shtml
The start is here
Quote
Rate limits
We do not apply rate limits to any of our current residential or business products. Find out more about this in our Broadband speeds guide. We used rate limits with some of our older broadband products to make sure everyone gets a good online experience.

If you click on Traffic Prioritisation and see the difference between Pro and no Pro but the real difference is the the traffic priority only applies at an individual user level so only prioritises the traffic going to your connection not globally across the Plusnet network
Look here for an older product http://www.plus.net/support/broadband/products/archive/plusnet-value-archive.shtml#trafficManagement where adding Pro would remove all the rate limits
Community Gaffer
Community Gaffer
Posts: 17,682
Thanks: 665
Fixes: 166
Registered: ‎05-04-2007

Re: Pro Add-on

Oldjim's explained the main points of Pro.
It removes any rate limits (which the current products don't have anyway) and puts all traffic in the top 2 priority queues.
This link shows the normal traffic queues the traffic is in: http://www.plus.net/support/broadband/speed_guide/traffic_management.shtml
So by adding Pro, you'd see all traffic battling it out for the speed on your connection. Whereas without it certain things such as Gaming, Streaming etc would take priority over less time sensitive protocols such as P2P etc.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Jasmine
Newbie
Posts: 4
Registered: ‎21-11-2014

Re: Pro Add-on

Thanks guys; much appreciated.
Quote from: Chris
Oldjim's explained the main points of Pro.
It removes any rate limits (which the current products don't have anyway) and puts all traffic in the top 2 priority queues.
This link shows the normal traffic queues the traffic is in: http://www.plus.net/support/broadband/speed_guide/traffic_management.shtml
So by adding Pro, you'd see all traffic battling it out for the speed on your connection. Whereas without it certain things such as Gaming, Streaming etc would take priority over less time sensitive protocols such as P2P etc.

What you're saying is in stark contrast to the add-on page explanation.
Highlighted
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Pro Add-on

Quote
Pro Add On
Upgrades your service to a top-class prioritised connection, ideal for online gaming and working from home. Subject to a 1 month contract.
This description hasn't changed since it was first introduced and the reason it says that was that unclassified traffic (the ones which weren't identified properly) were classed as silver and the ones on Pro were Titanium
At that time there were quite a few games which weren't correctly classified and suffered as a result.
The situation has now improved significantly in that we see very few complaints about games not being classified correctly
There was also the reason that external FTP  was heavily restricted at peak times in some of the products
Note that I am trying to justify the description as it should have been updated a long time ago
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,533
Fixes: 12
Registered: ‎01-12-2010

Re: Pro Add-on

Unfortunately a lot here will tell you , The pro add on will not !! make a difference to your FTTC  Wink
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ghos7em1
Grafter
Posts: 247
Registered: ‎13-05-2014

Re: Pro Add-on

i agree on fibre it can make your connection worse