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Pro Add-on Query
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Pro Add-on Query
07-01-2016 11:27 AM
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Hi All,
We have the unlimited fibre package (~39mb) and noticed that, during peak times (5pm-10pm), our streaming of movies via Netflix/Prime etc. is extremely slow compared to earlier/later in the day. Having read your traffic management/speed guides and related articles, I opted for the pro add-on to help prioritise our connection and hopefully speed things up. I only added the package yesterday but had confirmation that it was active and things should improve, but I can confirm streaming is still extremely slow.
For info:
Streaming devices physically connected via Ethernet cable
BT Speed Test shows correct download speed of 36~40mb.
Would someone be able to clarify if, when this package is active, it should help with streaming issues? If not, I'll cancel it and save myself £5 a month if it's not going to help.
Many thanks
Mal.
We have the unlimited fibre package (~39mb) and noticed that, during peak times (5pm-10pm), our streaming of movies via Netflix/Prime etc. is extremely slow compared to earlier/later in the day. Having read your traffic management/speed guides and related articles, I opted for the pro add-on to help prioritise our connection and hopefully speed things up. I only added the package yesterday but had confirmation that it was active and things should improve, but I can confirm streaming is still extremely slow.
For info:
Streaming devices physically connected via Ethernet cable
BT Speed Test shows correct download speed of 36~40mb.
Would someone be able to clarify if, when this package is active, it should help with streaming issues? If not, I'll cancel it and save myself £5 a month if it's not going to help.
Many thanks
Mal.
Message 1 of 7
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Re: Pro Add-on Query
07-01-2016 11:37 AM
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no it won't
Message 2 of 7
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Re: Pro Add-on Query
07-01-2016 4:27 PM
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Is the streaming via Wifi?
Message 3 of 7
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Re: Pro Add-on Query
07-01-2016 4:30 PM
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I binned the add on as it made no difference with my streaming
Fibre Broadband 80/20, Netgear D7000
Message 4 of 7
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Re: Pro Add-on Query
07-01-2016 4:46 PM
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The pro add on will only make a difference on ADSL connections not Fibre
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samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Message 5 of 7
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Re: Pro Add-on Query
07-01-2016 8:45 PM
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Not correct!
Pro doesn't make a difference on any of the Unlimited products* as they give line speed all day on all protocols.
It WILL make a difference to things like Plusnet Extra Fibre.
* One exception to this is the version of Unlimited sold during 2009
Pro doesn't make a difference on any of the Unlimited products* as they give line speed all day on all protocols.
It WILL make a difference to things like Plusnet Extra Fibre.
* One exception to this is the version of Unlimited sold during 2009
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 6 of 7
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Re: Pro Add-on Query
07-01-2016 8:52 PM
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Unless under abnormal load conditions (plan B & C) ?
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