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Potential cross jumper issue? (was: Re: No internet access)

FIXED
hackvice
Newbie
Posts: 4
Thanks: 1
Registered: 29-12-2017

Potential cross jumper issue? (was: Re: No internet access)

Hello @Gandalf I really appreciate that you are here!
I have been reading about this issue already 3 days through forums and search engines. And I definitely have the same problem. Do I need to make a new thread about this or white here?

 

Moderator's note by Adie (Dvorak) changed topic title.

7 REPLIES
RTNI
Rising Star
Posts: 76
Thanks: 3
Fixes: 1
Registered: 28-04-2014

Re: No internet access

Best to make a new thread....

Moderator
Moderator
Posts: 18,689
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Registered: 11-01-2008

Re: No internet access

Moderators Note. post split into its own thread.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Plusnet Help Team
Plusnet Help Team
Posts: 8,900
Thanks: 2,799
Fixes: 441
Registered: 21-04-2017

Re: Potential cross jumper issue? (was: Re: No internet access)

Welcome to the community forums @hackvice

It looks like we've got a fault raised to our suppliers when you contacted our support team this morning.

When we've got more info, our faults team will get back to you via this ticket.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
hackvice
Newbie
Posts: 4
Thanks: 1
Registered: 29-12-2017

Re: Potential cross jumper issue? (was: Re: No internet access)

Thanks for that! Finally someone to turn attention to my issue.
Very appreciated. I will wait for further information. Thanks again!
Plusnet Help Team
Plusnet Help Team
Posts: 8,900
Thanks: 2,799
Fixes: 441
Registered: 21-04-2017

Re: Potential cross jumper issue? (was: Re: No internet access)

Thanks for that!

No problems.

 

Finally someone to turn attention to my issue.

Whilst I'd love to take the credit, things were already in motion when I looked at your account. Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
hackvice
Newbie
Posts: 4
Thanks: 1
Registered: 29-12-2017

Re: Potential cross jumper issue? (was: Re: No internet access)

That's great news at the moment to hear about.
Hope I will have Internet access before New Year.
You can become an engineer guiding trough this forums. Cheesy Sometimes I wonder how such things happen in 21 century 😁
Plusnet Help Team
Plusnet Help Team
Posts: 8,900
Thanks: 2,799
Fixes: 441
Registered: 21-04-2017

Re: Potential cross jumper issue? (was: Re: No internet access)

Fix

Fingers crossed!

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team